ABOUT US

Bossier Parish Communications District #1 was created by a vote of the citizens on October 6, 1990. The Emergency Call Center went live December 14, 1993 at 1pm. This center provides the critical link with Police, Fire, EMS, and Emergency Management.

Fred McAnn

Director

Brad Dean

Assistant Director

Jerry Gould

GIS Director

SERVICES

Bossier Parish Communications District 1 is the first link in the Survival Chain by providing Pre-Arrival and Post-Dispatch instruction to callers. This center processes over 95,000 9-1-1 calls annually and averages 261 9-1-1 calls per day. We are professionally driven to handle all emergency and non-emergency calls with accuracy.

Enhanced 911

Enhanced 911 (E911) is an enhanced version of the 911 system used in the United States for calls seeking emergency assistance such as police, fire, and ambulance services. Calls to 911 are routed to a Public Safety Answering Point (PSAP) – E911 identifies the location of the caller and routes the call to the appropriate local PSAP, and provides the PSAP with location information in order to speed response.

9-1-1 Addressing

Bossier Parish 911 assigns all addresses for properties located outside the City of Bossier. Please contact our office at 318-965-2911 for detailed information regarding addressing.

Emergency Medical Dispatcher

Emergency medical dispatch (EMD) is a systematic program of handling medical calls for assistance. Trained telecommunicators use locally approved EMD guidecards to quickly and properly determine the nature and priority of the call, dispatch the appropriate response and give the caller instructions to help treat the patient until the responding EMS unit arrives.

Public Safety Radio System

Bossier Parish Communications District 1 is responsible for the planning, operation, and maintenance of a multi-site emergency communications system. This system serves 5 Fire Districts, Bossier Parish EMS, & Town of Haughton.

Geographical Information System

Bossier Parish 911 Geographic Information System (GIS), maintains and updates GIS management programs, 911 Master Street Address Guide (MSAG) databases and the Uniform Addressing System. GIS department also provides critical mapping information to local, state, and federal emergency response agencies. Our goal is to provide responsive, courteous and efficient service to Parish residents and the general public.

OUR WORK

Bossier 911 answers all calls, emergent or non-emergent, in an efficient and professional manner ensuring the highest level of service and safety for our citizens and responders while assisting in the preservation of life and property for all persons in Bossier Parish.